Welcome to MM's Wonder Craft. We are pleased to offer unique, handcrafted products, each crafted with individual care and creativity. By purchasing from us through this platform, you agree to adhere to the following terms and conditions:

1. Product Descriptions and Variability

Each of our products is handmade and unique. As such, slight variations in colour, size, or design from the images shown in our listings may exist. These variations are a natural part of the handcrafting process and are not viewed as defects.

2. Payment Terms

Full payment is required at the time of purchase. Payments must be processed and confirmed within 24 hours of the transaction.

If payment is not received within this timeframe, the order will be automatically cancelled and the buyer may be reported to the marketplace for non-payment.

3. Cancellation Policy

If payment is not confirmed within 24 hours, the transaction will be cancelled, and the item will be relisted. We reserve the right to report repeated instances of non-payment to the marketplace administration.

4. Shipping and Handling

Items are shipped once payment has been confirmed. We dispatch our products within [insert your shipping timeframe here, e.g., "3-5 business days"] of receiving payment.

Shipping costs and the choice of shipping method are determined at checkout. Buyers are responsible for all shipping costs, which will be calculated and shown during the checkout process. Any customs duties or additional taxes incurred during shipping are the responsibility of the buyer.

5. Returns and Refunds

If you are not satisfied with your purchase, you may contact us within 48h of receiving your item.     to request a replacement or refund.

To qualify for a return, items must be in the same condition as when received and in the original packaging. The buyer is responsible for return shipping costs unless the return is due to our error or a product defect, or a broken craft.

Refunds or replacements will be processed upon receipt and inspection of the returned item. We will notify you of the approval or rejection of your refund. If approved, a refund will be issued back to the original payment method, or a replacement will be sent, based on the buyer’s preference.

6. Feedback and Communication

Your satisfaction is essential to us. Please contact MM's Wonder Crafts through this platform if you have any concerns or issues with your order. We are committed to resolving any disputes in a fair and timely manner.

Thank you for shopping with Us. By placing an order with us, you acknowledge that you have read, understood, and agreed to our Terms & Conditions.